Protecting your personal data is important to us and we want you to feel safe when visiting our website. We protect your privacy and your personal data. We process your personal data in accordance with the contents of this privacy statement, the relevant Protection of Personal Information Act 2013 (“POPI”) and the General Data Protection Regulation (“GDPR”) and the national provisions of the Federal Data Protection Act (BDSG).
This is where you can revoke your consent or add and remove individual categories.
- Name and contact details of the controller
- Contacting the Data Protection Officer
- What is personal data?
- Purposes of data processing
- Legal basis of data processing
- Using our website for information purposes
- Using our website for other services
- Contact us
- Web analysis
- Social media
- Other functions and content
- Recipients and data transmission
- Data transmission to third countries
- Deleting your data
- Your rights
- Changes to our privacy statement
- Information to customers and suppliers pursuant to Art. 13 / Art. 14 of the GDPR
- Information to applicants pursuant to Art. 13 / Art. 14 of the GDPR
- Exclusion of liability
You may contact our data protection officer at Datenschutz@burkert.com at any time regarding any issues you may have in regard to data protection.
Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more characteristics specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The extent and nature of collecting, processing and using your data differs according to whether you are visiting our website merely to access generally available information or to make use of additional services. As a general rule, we process your personal data as part of our business activity for pre-contractual or contractual purposes. In addition, the exercising of our legitimate interest or compliance with statutory requirements may also be the substantive purpose of data processing by us. In the following sections, we inform you about the specific purposes of data processing in each case.
We process your personal data based on the following legal principles:
- To fulfil pre-contractual or contractual obligations (Art. 6 Par. 1 (b) of the GDPR)
- Based on your consent (Art. 6 Par. 1 (a) of the GDPR)
- As part of a weighing of interests (Art. 6 Par. 1 (f) of the GDPR)
- Due to legal obligations (Art. 6 Par. 1 (c) of the GDPR)
Furthermore, additional legal principles according to country-specific provisions may apply depending on the type and scope of processing. We inform you about the specific legal bases of data processing for each type of data processing.
If you are using our website purely for information purposes, it is generally not necessary for you to provide personal data. In this case, we will only collect the personal data that is transmitted automatically by your Internet browser when you access our web pages, such as:
- the IP address of your computer
- the date and time of the page impression
- your browser type, the browser version as well as your browser settings
- the operating system used (Windows, iOS, Linux, etc.)
- the volume of data transmitted and the status of transmissions
- the website from which you accessed our website
- other similar data and information used for the purpose of hazard prevention in case of attacks on our information technology systems.
This is usually achieved through the use of log files. The purpose of processing is to ensure the functionality and compatibility of our website to enable technically problem-free use including troubleshooting as well as protection against technical attacks and misuse. The legal basis for this processing is our legitimate interest pursuant to Art. 6 Par. 1 (f) of the GDPR. Our legitimate interest is to ensure the proper operation of our website. The log file data is deleted if it is no longer required for the purpose of processing.
If you use our website to avail of other services of our company, it may be necessary for you to provide personal data. The type of personal data required for the provision of the service is determined by the respective input screen or application. You are free to provide additional information. You can distinguish between mandatory and voluntary information from the fact that mandatory information is identified with an asterisk (*) or the note “Mandatory field”. Your data is processed exclusively for the purpose of providing the service you have requested. You can find the legal basis for processing your personal data as well as information about when your personal data will be deleted in the description of the services in question.
On our website, we offer you the facility to contact us by means of a contact form. The personal data that you provide when you get in touch with us using a contact form is only used for the purpose of processing your initiation of contact by means of the contact form. We will only pass this data to third parties if this is necessary for the purpose of processing your initiation of contact. The legal basis for this processing is Art. 6 Par. 1 (b) of the GDPR. Your personal data will be deleted if it is no longer required to fulfil the purpose of your contact initiation. Please note that it may be necessary to store your communications as part of applicable statutory retention obligations. The legal basis in this case is Art. 6 Par. 1 (c) of the GDPR.
Contact by email
On our website we offer you the facility to contact us by email. Please note that unencrypted communication by email is not secure. It cannot be excluded that data transmitted in this manner may be read, copied, changed or deleted by unauthorised persons. The personal data that you provide when you get in touch with us by email is only used for the purpose of processing your email enquiry. We will only pass this data to third parties if this is necessary for the purpose of processing this initiation of contact. The legal basis for this processing is Art. 6 Par. 1 (b) of the GDPR. Your personal data will be deleted if it is no longer required to fulfil the purpose of your contact initiation. Please note that it may be necessary to store your communications as part of applicable statutory retention obligations. The legal basis in this case is Art. 6 Par. 1 (c) of the GDPR.
If you wish to order our newsletter, we need your email address as well as confirmation that you are the owner of the email address provided and that you consent to receiving the newsletter. This data is collected solely to enable us to send you the newsletter and to document our authorisation to do so. The following data is also collected during the registration process:
- IP address of the computer from which access originated
- Date and time of registration
During the registration process, your consent to the processing of data is obtained and your attention is drawn to this privacy statement. The legal basis for processing is Art. 6 Par. 1 (a) of the GDPR. The registration procedure is logged based on our legitimate interest pursuant to Art. 6 I (f) of the GDPR and serves to verify consent to the receipt of the newsletter. You may withdraw your consent to receive the newsletter at any time with effect for the future. Your personal data will be deleted if it is no longer required to fulfil the original purpose of its storage.
How is the newsletter delivered?
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We have implemented technical and organisational measures to protect our website and other systems against the loss, destruction, access, modification or distribution of your data by unauthorised persons. Specifically, your personal data that you disclose in the contact form is transmitted in encrypted form. We use the TLS 1.2 (Transport Layer Security) encoding system to do this.
You can find more information about the individual cookies and their purpose in our privacy settings.
As an alternative to the browser plug-in, you can prevent Google Analytics from collecting your data by clicking on the link below. This sets an opt-out cookie that prevents your data from being collected in future when you visit this website:Change your cookie settings
We wish to point out that Google Analytics on this website uses the extension code »gat._anonymizeIp();« to ensure anonymised recording of IP addresses (IP masking).
We use the Google Analytics for Firebase analysis tool to optimise and continuously improve the Bürkert resistApp for you. You can prevent data processing by Google Analytics for Firebase by adjusting the settings in the App in the data protection area.
Our website uses an analysis and recommendation service from YOOCHOOSE. The service is provided by YOOCHOOSE GmbH, Kaiser-Wilhelm-Ring 30-32, 50672 Cologne, Germany. By using the services, an anonymised usage profile is generated based on the click and purchase behaviour. Cookies may also be used for this purpose. The legal basis for this processing is Art. 6(1)(a) of the GDPR. The data collected by the YOOCHOOSE technologies is not used to personally identify our website’s users – unless they specifically provide their consent for such – and is also not combined with personal data on the bearer of the pseudonym.
We maintain publicly accessible profiles on social media. The individual social networks that we use are listed below. Social networks such as Facebook are generally able to comprehensively analyse your user behaviour if you visit their website or a website with integrated social media content (such as like buttons or advertising banners). Visiting our social media profiles triggers a variety of processes in which data is processed in a manner that is relevant for data protection purposes. Specifically:
Our social media profiles aim to provide information through the Internet. This is a legitimate interest pursuant to Art. 6 Par. 1 (f) of the GDPR. The analysis processes initiated by the social networks may be governed by other legal principles, which must be disclosed by the social network operators (e.g. consent under Art. 6 Par. 1 (a) of the GDPR).
Data controller and exercise of rights
If you visit one of our social media profiles (e.g. Facebook), we are responsible jointly with the operator of the social media platform for the data processing activities triggered during this visit. You may exercise your rights (information, correction, erasure, restriction of processing, data portability and complaints) either through us or through the operator of the social media platform (e.g. through Facebook). Please note that despite our joint responsibility with the social media platform operators, we are unable to fully influence how data is processed on these social media platforms. Our abilities are dictated largely by the company policies of the provider in question.
Duration of storage
Individual social networks
We have a Facebook profile. The provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. You may adjust your advertising settings yourself in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads. Please refer to Facebook’s Data Policy for more details: https://www.facebook.com/about/privacy/.
Bürkert - Virtual Exhibition
The Bürkert Virtual Exhibition is integrated on some of our webpages. Integration is only visible if you agree to the social media functions of our data privacy settings. The content that can be viewed there is hosted and operated on the server of the third-party provider V-EX Virtual Exhibitions Ltd, Europa Building, Arthur Drive, Hoo Farm Industrial Estate, Kidderminster, Worcestershire, DY11 7RA, UK (“V-EX”, “V-Ex”, “v-ex.com”). Your consent enables the third-party provider, v-ex.com, to analyse and monitor use of the Virtual Exhibition.
If we deploy additional functions and content (e.g. map or script services) on our website, which are used by us or the provider of the services to process your personal data, we will inform you of this at this point.
Our website uses a service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: gstatic). The legal basis for processing is art. 6 para. 1 f) GDPR. The legitimate interest is to ensure the functionality of our website. In the process, your browser also passes on personal data to Google LLC. in the USA. You can find more information about data processing by Google here: https://www.google.com/policies/privacy/
You can prevent the collection and processing of your data by gstatic by deactivating the execution of script code in your browser or by installing a script blocker in your browser.
External fonts "Google Fonts" are used on our website. Google Fonts is a service used by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland. The legal basis for the data processing is article 6 para. 1 f) GDPR. The legitimate interest is to ensure the functionality of our website. In the process, your browser also passes on personal data to Google LLC. in the USA. You can find more information about data processing by Google here: https://www.google.com/policies/privacy/
A service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: ggpht) is used on our website. The legal basis for the data processing is article 6 para. 1 f) GDPR. The legitimate interest is to ensure the functionality of our website. In the process, your browser also passes on personal data to Google LLC. in the USA. You can find more information about data processing by Google here: https://www.google.com/policies/privacy/
You can prevent the collection and processing of your data by ggpht by deactivating the execution of script code in your browser or by installing a script blocker in your browser.
Our website uses a service provided by Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052-6399. The legal basis for the data processing is article 6 para. 1 f) GDPR. The legitimate interest is to ensure the functionality of our website. In the process, your browser also passes on personal data to Microsoft in the USA.
Akamai mPulse (Soasta)
Our website uses a service provided by Ibexa AS, Solligata 2, 0254 Oslo, Norway. Processing is only performed with anonymised data. The legal basis for the data processing is Art. 6(1)(f) of the GDPR. The justified interest is in improving our marketing.
eShop / MyBürkert
If you want to use our eShop or MyBürkert, you may also have to provide personal data. The data we require from you can be found in the respective data fields. The personal data you provide as a result of using our eShop or MyBürkert will only be processed for the purpose of processing your order (eShop) or as part of the use of MyBürkert. A transfer to third parties only takes place if this is necessary for the purpose of processing your order or from your use of MyBürkert (e.g. complaint processing). The legal basis for processing is art. 6 para. 1 b) of the GDPR. Your personal data will be deleted when it is no longer required for the purpose of fulfilling your order or within the framework of the use of MyBürkert and no legal storage regulations prevent deletion. In this case, the legal basis for further storage is article 6 para. 1 c) GDPR.
We use the live-chat system from Olark on our website. Your chat sequence is stored and any attachments that you send are archived for 30 days. To provide you with appropriate advice, we need your name and your email address in order to initiate contact with you. This data will not be passed to third parties without your explicit consent.
This website uses the online advertising program “Google Ads” in combination with Conversion Tracking. In this case, Google Ads sets a cookie on your computer if you access our website via a Google Ad. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website before the cookie has expired, both we and Google can detect that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked using the websites of Ads customers.
The information obtained with the help of the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, customers do not receive any information that can be used to personally identify users.
Use of Google reCAPTCHA
Our website uses Google reCAPTCHA, a service provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The request is used to determine whether the input was made by a human or automatic machine processing. For this purpose, your input will be transmitted to Google and used further by Google. In addition, the IP address and any other data required by Google for the reCAPTCHA service will be transmitted to Google. This data will be processed by Google within the EU and potentially also in the USA. Processing is carried out on the basis of Article 6 Par. 1 (f) of the GDPR based on our legitimate interest in protecting our website from automated spying, misuse and SPAM. You can find more detailed information about Google reCAPTCHA and the associated privacy statement at: https://www.google.com/recaptcha/about/ and https://www.google.com/privacy.
Google Tag Manager
This website uses “Google Tag Manager”. Google Tag Manager is a tool that is used to manage website tags. The tool is a cookie-free domain and does not record any personal data. The tool ensures the activation of other tags, which in turn may sometimes record data. Google Tag Manager does not use this data. If a deactivation was performed at domain or cookie level, it is retained for all tracking tags that are implemented with Google Tag Manager ( https://www.google.com/analytics/tag-manager/use-policy/).
ClickDimension (Web forms)
We have bundled specific data processing operations in our company. These can be used centrally by our individual company divisions, for example, to process enquiries. In order to ensure our tasks and for performance of contracts, we may also use external contractors and service providers (e.g. logistics companies or IT service providers). Furthermore, data may be transmitted to recipients to whom we are obligated or entitled to disclose data due to contractual or statutory obligations or based on your consent to disclosure.
Data is only transmitted to third countries (outside the European Union or the European Economic Area) insofar as this is necessary for the performance of a contract/order or to conduct the business relationship including the initiation of same, or insofar as this is permissible based on our legitimate interest or your consent, and solely in compliance with the relevant prescribed privacy regulations.Note on the transfer of data to the USA
Our website incorporates services provided by companies headquartered in the USA. If you use these services, personal data may be transferred to servers located in the US operated by the respective service providers. We wish to point out that the USA is not a third country which ensures an adequate level of protection in accordance with EU data protection legislation. US companies are obliged to disclose personal data to security authorities and you, as the data subject, have no legal rights to prevent this. Therefore, we cannot rule out the possibility that your data stored on servers located in the US may be processed, analysed and permanently saved by US authorities (e.g. intelligence services) for monitoring purposes. We have no control over these processing activities.
We only process your personal data for as long as necessary for the fulfilment of the respective purpose, or until a legal basis for processing (e.g. withdrawal of consent to data processing) no longer applies. In so doing, we observe the applicable statutory retention and storage periods.
You have the right:
- to receive information free of charge about personal data concerning you and stored by us (right to information)
- to request confirmation as to whether we process personal data concerning you (right to confirmation)
- to request that personal data concerning you is deleted by us without delay, provided that its processing is no longer necessary and that all other GDPR requirements relating to data deletion have also been met (right to erasure)
- to request the immediate correction and completion of inaccurate personal data concerning you (right to correction)
- to request the restriction of processing of your personal data (right to restriction of processing)
- to receive personal data concerning you in a structured, commonly used and machine-readable format (right to data portability)
- to object to the processing of personal data concerning you (right to object)
- You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or significantly affects you in a similar way (right to individual decision-making).
- to revoke your consent to the processing of your personal data at any time and with effect for the future.
- to lodge a complaint with the relevant supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR (right to complain).
For further information about your rights, please contact our data protection officer.
To ensure that our privacy statement always complies with the latest statutory requirements, we reserve the right to make changes without notice. This also applies should it become necessary to amend the privacy statement to take account of new or revised services, such as new service offerings. The new privacy statement will then apply the next time you visit our website.
Liability for content
The content of the Bürkert website has been compiled with great care. Nevertheless, we cannot accept liability for the accuracy, completeness and validity of the content. In our capacity as a service provider, we are responsible pursuant to Section 7 Paragraph 1 of the TMG (German Telemedia Act) for our own content on this website in accordance with general legislation. Pursuant to Subsections 8 to 10 of the TMG, however, we are not obliged to monitor third-party information that is transmitted or stored or to investigate circumstances that point to illegal activity. This does not affect our obligations to remove or block the use of information in accordance with general legislation. However, any such liability is only possible from the time at which a specific infringement becomes known. Should we become aware of corresponding infringements, we will remove this content immediately.
Liability for links
Our website contains links to external websites that are operated by third parties and whose content is beyond our control. Therefore, we cannot accept liability for this external content. Responsibility for the content of the linked websites rests solely with the provider or operator of these websites. The linked websites were examined for possible legal infringements at the time the links were created. No illegal content was discovered at the time of creation of the links. However, in the absence of specific indications of infringements, we cannot be expected to continuously monitor the content of the linked websites. Should we become aware of infringements, we will remove the relevant links immediately.
The content and works created by Bürkert on this website are protected by German copyright law. Reproduction, processing, dissemination and any type of use beyond what is permitted under copyright law requires the written authorisation from the respective copyright holder. Downloads and copies of this website are only permitted for private consumption and not for commercial use. Insofar as the content on this website was not created by the operator, the copyrights of third parties are respected. In particular, content belonging to third parties is identified as such. Despite this, should you identify a breach of copyright, we would ask that you inform us accordingly. Should we become aware of infringements, we will remove the relevant content immediately.